Cruise contacts

Important note: The Brisbane International Cruise Terminal is only open on days when a cruise ship is at berth. If you are travelling to and parking at the BICT, please note there is prepaid parking onsite with limited drive-up availability in Car Park 3 only. Car parking is managed by Wilson Parking.

Please see the Car Parking webpage for details.

If you are seeking information about your cruise, please contact your ruise line or travel agent. 

BRISBANE INTERNATIONAL CRUISE TERMINAL - CRUISE CONTACTS

Below is a list of useful contact numbers for the Brisbane International Cruise Terminal.
To contact the Port of Brisbane about other matters, please visit the Contact page.

CRUISE LINES 

Cruise lines 
Telephone

P&O AU

Carnival Cruise Line

Cunard

Holland America

Princess 

Royal Caribbean International

MSC Cruises

Seabourn

Disney Cruise Line

Norwegian Cruise Line 

1300 255 200

 

GROUND HANDLERS

Ground handlers
Telephone
Akorn Destination Management
(also Abercrombie & Kent Australia/New Zealand)
 
  • Lost property
  • Baggage enquiries
  • Transfer enquiries
Intercruises
 
  • Lost property
  • Baggage enquiries
  • Transfer enquiries
 

PORT AGENTS 

OTHER CONTACTS 

Organisation
Contact
Port of Brisbane Pty Ltd - Business hours: 8.30am to 5.00pm, Monday to Friday
Brisbane Economic Development Agency
Tourism & Events Queensland