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Home \ Shipping Operations \ Shipping FAQ

Shipping Frequently Asked Questions

I am urgently trying to locate a ship that I believe to be somewhere in Australia. How can I do this?

In most cases the original booking agent (ie. shipping agent or line/freight forwarder/removal company) should be contacted for their corresponding agent in Australia - they will be able to provide the information required.


How can I find out about shipping movements into and out of the Port of Brisbane?

Queensland Transport publish this information on their site. Please click here for the Maritime Safety Queensland QShips website.

You could also contact the Brisbane Regional Harbour Master - who maintains this information - on +61 7 3860 3552.


We are planning to export a commodity from Brisbane to an overseas destination. How do we find a shipping line that has a service between Brisbane and this destination?
The Shipping section lists all services from the Port of Brisbane, including, the names and contact details of relevant shipping agents. They will be able to provide you with the details you require.

I have shipped goods from an overseas destination to Brisbane. How can I find out whether they have arrived?
The important aspect to focus on is the goods, and where and how they originated, rather than the shipping line (carrier). Why? Many shipping lines act on behalf of others in carrying other ‘branded’ cargoes, ie. similar to airlines’ ‘code-sharing’, shipping containers can be physically carried by another company’s vessel. Therefore you will require the original information regarding the goods, which will include:
  • Container number
  • Original booking agent/company name and details
  • Departure date and estimated arrival date.
  • Number of packages & description of goods.
  • Full contact details for the import agent/removalist/freight forwarder/shipping line in Brisbane

I need to ship goods from an overseas origin to Brisbane. How do I do this and how much will it cost?
Depending on whether your goods are personal (eg. you are relocating) or commercial (eg. you are importing goods for sales/distribution), you can use one of the following:

You need to make contact with a licence customs broker or freight forwarder and sk them for a quote for all fees and cost likely to be incurred. This may include customs and quarantine clearance, tax/duty, wharf fees, cleaning fees, documentation and potentially other fees.

Our website list many of the Brisbane based customs agents and freight forwarder CLICK HERE

Removalist (international): These companies can provide a range of specialty services — provision of knowledge and expertise; consolidation of goods; packaging; insurance; booking sea freight; handling initial contact with Government agencies; in total, they can arrange transport for everything from small fragile items to furniture and vehicles.
Freight Forwarder: These companies generally provide a range of services, targeted towards the commercial sector. Examples of their services include: customs broking; transport; warehousing; freight broking; insurance; liaison with shipping/air lines; logistic solutions; bonded storage (relating to Customs); liaison with relevant government agencies (eg. AQIS); quotations.
Shipping Line: Shipping lines are more focussed towards commercial trade.

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